Ghana's Consumer Protection Agency (CPA) is demanding that authorities prosecute Temu and four other popular e-commerce platforms. The agency states these platforms are selling imported goods that have not received necessary approval. These approvals are required from Ghana's Food and Drugs Authority (FDA) and the Ghana Standards Authority (GSA).
Nana Prempeh Okogyeabour Aduhene, the CPA's Executive Director for Mediation and Arbitration, issued a statement on June 2, 2026. His investigations found evidence of platforms selling goods without meeting legal requirements. Under Ghanaian law, all imported items for commercial sale must be certified. This includes products like medicines and medical devices. These need prior FDA approval due to public health risks.
This action comes amid a rise in consumer complaints. Consumers have reported defective and potentially dangerous items bought online. One case involved severe skin burns from a belly-fat reduction cream. Another reported an electronic device exploding while charging. These incidents highlight the dangers of unregulated imported products. They enter the market without proper safety checks.
The CPA urges online marketplaces and delivery services to verify compliance. They must ensure all imported goods meet FDA and GSA standards. Businesses facilitating the sale of non-compliant products face legal consequences. This includes potential fines and prosecution under Ghanaian law. The agency is also working with the FDA, GSA, and the Ghana Revenue Authority (GRA). Their goal is to find and remove unregistered products from sale.
Strengthening regulatory oversight is crucial. It protects Ghanaian consumers from unsafe products. It also ensures market fairness. The CPA's move signals a tougher stance on online commerce regulations. It reflects a broader effort to safeguard public health and consumer rights in Ghana's expanding digital economy. The agency’s commitment is to ensure all goods meet safety and quality standards. This is vital for building consumer trust in online shopping.