The National Identification Authority (NIA) will create more than 120 new employment opportunities as it rolls out 20 new 24-hour Prestige Centres across Ghana. These facilities will offer round-the-clock access to essential Ghana Card services, including first-time registration, card replacement, and personal information updates. This expansion aims to enhance convenience for citizens and support the government's broader 24-hour economy agenda.
The initiative allows the public to access Ghana Card services outside traditional working hours, addressing a significant need for individuals with demanding schedules. The centres will operate on a three-shift system to ensure continuous service availability. This move is particularly beneficial for those requiring urgent card replacements or updates, including weekend services.
This expansion aligns with Ghana's ongoing efforts to formalize its economy and improve public service delivery. The Ghana Card has become increasingly vital for various transactions, including banking, mobile money, and voter registration. The NIA's decision to decentralize and extend service hours reflects a commitment to making this crucial identification document accessible to all Ghanaians, thereby reducing bottlenecks and promoting economic inclusion. The government has consistently emphasized the importance of digital identification in its economic development strategy.
Wisdom Kwaku Deku, the Executive Secretary of the NIA, announced these plans on August 12, 2026, during a tour of the first 24-hour Prestige Centre in Accra. He stated that two additional centres would open in Kumasi shortly, with more facilities planned for other regions. Mr. Deku highlighted that the partnership with private entities, which have applied to operate these centres, is crucial for extending the NIA's reach and generating new jobs.
The establishment of these centres is expected to significantly reduce waiting times and improve the efficiency of Ghana Card services. This enhanced accessibility will support various sectors of the economy that rely on verified identification. Businesses and financial institutions will benefit from a more streamlined process for customer verification. The increased availability of Ghana Card services could also boost participation in formal economic activities. Decision-makers will closely monitor the operational efficiency and public uptake of these new centres. The success of this initiative could pave the way for similar service expansions in other government agencies.