Digital Chamber Affirms Payment Stability After Zeepay Licence Revocation

    The Digital Chamber of Ghana reassures the public that the country's digital payments system remains robust despite the Bank of Ghana's recent regulatory action.

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    Digital Chamber Affirms Payment Stability After Zeepay Licence Revocation

    The Digital Chamber of Ghana has announced that Ghana's digital payments ecosystem remains stable after the Bank of Ghana (BoG) revoked Zeepay Ghana Ltd.'s Dedicated Electronic Money Issuer (DEMI) licence.

    This revocation, a regulatory action by the central bank, targets an institution notable for its contributions to digital payments and cross-border remittances. The Digital Chamber, a representative body for digital finance institutions, seeks to calm public concerns regarding the broader digital finance sector.

    This event fits into Ghana's ongoing efforts to strengthen its financial regulatory framework and protect consumers within its burgeoning digital economy. The BoG has consistently emphasized the need for strict compliance to ensure the soundness of the financial system. Data from the BoG indicates a rapid growth in electronic money transactions, highlighting the importance of robust oversight.

    The Digital Chamber of Ghana stated on Monday, July 14, that it respects the Bank of Ghana's authority. The Chamber said it has been working closely with the central bank throughout this process. It noted its immediate priority is to protect affected customers, agents, and merchants.

    Going forward, the public should monitor directives issued by the Bank of Ghana for affected Zeepay customers. Decision-makers will observe how this regulatory action impacts confidence in the digital payments sector. The Digital Chamber's continued engagement with the BoG aims to ensure minimal disruption and maintain market trust.

    The Digital Chamber reiterated that the license revocation is specific to Zeepay. It does not reflect the overall health of Ghana's digital finance industry. The industry operates under a robust regulatory framework. Licensed providers remain committed to compliance, innovation, and responsible financial services.

    Zeepay is a valued member of the Digital Chamber. It has made significant contributions to financial inclusion across Ghana and Africa. The Bank of Ghana's mandate includes safeguarding the integrity and stability of the country's payment system. This action underscores the central bank's commitment to enforcing regulatory standards.

    The Digital Chamber of Ghana is the national representative body for DEMIs. Its members include AT Money, G-Money, MobileMoney Fintech Limited (MTN MoMo), and Telecel Cash. These institutions remain crucial to Ghana's digital financial landscape. The Chamber reaffirms its commitment to strengthening governance and consumer confidence.

    This regulatory action serves as a reminder to all financial technology (fintech) companies regarding compliance with BoG regulations. The Bank of Ghana aims to protect users and maintain stability as the digital economy expands. The incident is not expected to cause systemic issues across the broader payment system.

    The Chamber urges affected customers to use official complaint channels established by the Central Bank. This guidance ensures proper support and resolution. The overall stability of Ghana's digital payment infrastructure remains a top priority for regulators and industry players.

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